Before jumping into a heated conversation, consider reframing the discussion. When it comes to DEI topics, for example, instead of focusing on disagreements, think about raising awareness. Reframing a difficult topic into a different approach allows for greater understanding and less defensiveness.
Not every conversation needs to lead to agreement. Sometimes, the goal is to plant a seed of thought that might grow over time. By reframing your intent from “winning” to “creating awareness,” you can lower the emotional stakes of the conversation.
Finally, self-reflection is crucial. Think about your own triggers and biases before you engage. Are you trying to inspire change, or are you trying to prove someone wrong? Knowing this in advance will help guide your approach and ensure that the conversation stays constructive.