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Delivering a Message That Is Received

Writer's picture: Anita Polite-Wilson, Ph.DAnita Polite-Wilson, Ph.D


Two executives engage in a focused discussion in a quiet office space.

You might have all the facts and arguments ready, but if the person you’re speaking with isn’t in a place to hear it, the conversation will go nowhere. Meeting people where they are means prioritizing mutual understanding over trying to prove a point. It’s not about winning; it’s about ensuring your message is received.


Focus on creating an atmosphere of discussion rather than debate. Curiosity opens the door to learning, which is far more valuable than being perceived as “right.” When we embrace curiosity, we allow for dialogue that respects differing viewpoints without the pressure of needing to “win” the conversation.


Also, remember to manage your emotions. Frustration doesn’t have to turn into aggression. Stay calm, stay focused, and keep the goal in mind: understanding, not arguing.

 
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